Metropolitan College of New York Military Friendly School
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office of student financial services

Self-Service

As you prepare to begin your studies at MCNY, please take a moment to explore "Self-Service", the online portal where you can find useful information. Go to the Self-Service Portal to view your financial aid awards, financial aid file status, and your billing statements and more.

To access Self-Service, log on to https://selfservice.mcny.edu/sst/Home.aspx using your MCNY user name and password

  • If you don't know your user name or password, please use the look up link on the sign-in page. You will need your MCNY ID number, which can be found on your MCNY identification card).
  • If you don't know your MCNY ID number, go to the Registrar's Office with a photo ID: College Registrar's Office, 431 Canal Street, 12th FL, 212.343.1234 x5008.

After logging in to Self-Service, select "Financial Aid" (to view the status of your financial aid) and/or "Billing and Payments" (to view your bill, student refund, and/or make a payment).

To view your financial aid awards, select "Packaging".

If no awards are displayed, it may be due to any of the following circumstances:

  • You have financial documentation requirements that have not been met.
  • There are issues with your FAFSA (Free Application for Federal Student Aid) that must be resolved before your package can be completed.
  • You were only recently admitted, and there has not been time to complete your package. (Generally, this takes two weeks from the date you are admitted, assuming your FAFSA has been received; at certain times of year, it may take a little longer.)
  • You have not yet submitted your FAFSA. Please do so at www.fafsa.ed.gov.
  • You are not eligible for either federal aid or institutional aid.
To see if you have outstanding financial aid document requirements or unresolved issues with your FAFSA, select "Documents".

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Mailing Address MCNY (431 Canal Street New York, NY 10013 · 529 Courtlandt Avenue Bronx, New York 10451)
Phone Number  (800) 33 THINK | 212 343 1234